FAQ

Welcome to the FAQ section of Road Unknown Store. Here you'll find answers to common queries about our products, services, and policies. If you have a question that isn't answered here, please feel free to contact us directly.

1. What kind of products does Road Unknown Store offer?

Road Unknown Store specializes in apparel, accessories, and merchandise geared towards road trips, adventure enthusiasts, and travelers. Our products include t-shirts, hoodies, hats, stickers, and more, all designed to celebrate the spirit of exploration.

2. How can I place an order?

You can easily place an order through our website. Simply browse our products, select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.

3. What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express, Discover) as well as PayPal for online payments. All transactions are processed securely to ensure your financial information is protected.

4. How will my order be shipped?

We ship orders using reputable carriers such as USPS, UPS, or FedEx, depending on your location and shipping method chosen at checkout. You will receive a shipping confirmation email with tracking information once your order has been dispatched.

5. Do you ship internationally?

Yes, we offer international shipping to most countries. Shipping costs and delivery times may vary depending on the destination. Please note that customers are responsible for any customs duties or taxes imposed by their country's customs authorities.

6. What is your return policy?

We want you to be completely satisfied with your purchase from Road Unknown Store. We offer a 30-day return and exchange policy for unused and undamaged items. If you need to initiate a return or exchange, please contact our customer service team for assistance.

7. How can I track my order?

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status and delivery of your package.

8. Can I cancel or modify my order after it has been placed?

We strive to process orders quickly; therefore, changes or cancellations may not always be possible once an order has been submitted. Please contact us immediately if you need to make any changes, and we will do our best to accommodate your request.

9. How can I contact customer service?

If you have any questions, concerns, or feedback, our customer service team is here to help. You can reach us via email at [insert your email address] or through our Contact Us page on the website. We typically respond to inquiries within 24-48 hours during business days.

10. Are your products eco-friendly or sustainably sourced?

At Road Unknown Store, we are committed to reducing our environmental impact. While not all products may be labeled as eco-friendly, we strive to work with suppliers who share our values of sustainability and ethical sourcing practices wherever possible.

We hope these FAQs have addressed your questions. If you need further assistance, don't hesitate to reach out. Thank you for visiting Road Unknown Store!